Thursday, August 15, 2013

Grumpy McGrumpster checking in...

Oh man...what a week.  I've just been grumpy about a variety of things...

So this picture is my daughter a year ago when we were in Austria.  She apparently was less enthused by the beauty of Salzburg...and just wanted icecream.  I think it pretty much epitomizes how I've been feeling these last few days.

First...I hate Comcast Cable.  Five weeks ago I started complaining about an issue with my internet.  Today...I finally drag my kids for the 3rd time into the Comcast office and get told by the service technician supervisor that they couldn't have possibly hurt anything on their last unannounced visit to my home where a technician spent 90 minutes in my attic messing with wiring and instead my router must have magically gone bad on the same day and he'll send a technician out if I pay him SEVENTY dollars to do that. 

And help me if I didn't say, "I'm not paying you a damn thing."  Yes. I did.

And then he GAVE ME A LECTURE about how as a retired 1st sargeant he knows that to get respect I have to give respect.  At which point I interrupted him and said...oh right...the kind of respect you've given me by not returning calls and making me track you down over the last 5 weeks to get told this?

And lets just say it went downhill from there.

There is a reason I do not deal with customer service issues in our house.  My husband, the ultimate shmoozer, ALWAYS handles it because I get heated quickly and when I get heated things don't go well ususally.

At least I know this is a character flaw and I embrace it and really do TRY to keep my cool.

Today it didn't work.  Ok I didn't even really try. 

But darn it all when I stomped out of that office if the first thing I didn't want to do was go running. 


Just look at that smile.

I call this a huge improvement in my stress management techniques. 


  1. Awww. I dont deal with the customer service issues at our house either, thats hubbys job. I just go off on people... I mean I can my job why cant the rest of the world do theirs is it not too much to

  2. Those pictures say it all! I used to work in customer service and hated almost every minute of it. I was always on the customers side, I guess that's why the cell phone company I worked for didn't really like me that much. I agree with you comcast cable is awful